Workers in coats and hairnets sorting produce along packing lines.

People & Improvement

Shift Handover

The outgoing shift tells the incoming shift what happened.

The outgoing shift tells the incoming shift what happened. The module does not file a fresh page each shift. It keeps an open item until somebody closes it, and it shows how many shifts that item has been open.

The outgoing supervisor opens the handover and finds everything still open already listed with its age. They update each item, raise new ones, close what the shift fixed, write a summary and submit. At submit the list locks and the open work across Production, Maintenance, Quality, SPC, Permit to Work, HSE and Tools is frozen onto the record. The incoming supervisor reads it, confirms each critical item one by one, then acknowledges. They cannot acknowledge before the critical items are confirmed, and the author cannot sign their own handover.

Handover items carry no owner and no due date, and that is deliberate. Work that needs a name and a date is raised in Maintenance, Quality or HSE, and the handover item links to it. A fourth to-do list is the last thing a plant needs.

Workers in coats and hairnets sorting produce along packing lines.

Who uses it

PersonWhat they do here
Outgoing Shift SupervisorOpens the handover, updates each open item, raises new ones, and submits.
Incoming Shift SupervisorReads it, confirms each critical item, acknowledges, and closes what their shift fixes.
Area / Plant ManagerWorks the open item list, oldest first.
HSE / Quality ManagerReads the safety and quality items as an early warning.

Today vs Phasis

Today
With Phasis
A paper book or a chat message. Notes get lost.
Open items carry to the next handover by themselves.
The same problem is rewritten each shift.
Every item shows its age in shifts.
One signature at the bottom of a page people stop reading.
Each critical item is confirmed one by one.
The plant's state is whatever the outgoing supervisor remembered to write.
Open items from the other modules are frozen onto the record at submit.
A handover nobody read is invisible.
An unacknowledged record is flagged and warns the shift about to start.

What you get

  • Nothing gets lost between shifts. The leaking valve is on the next handover by itself.
  • "Open 6 shifts" is a sentence a manager can act on. A stack of separate notes never says it.
  • The incoming supervisor cannot acknowledge until every critical item is confirmed, and the author cannot sign their own handover.
  • Handover items deliberately have no owners and no due dates. Work that needs a name and a date is raised in Maintenance, Quality or HSE, and the item links to it.
  • An unacknowledged handover warns the incoming shift. It does not block the shift from starting, because a crew at the line at six in the morning will walk around a locked door.
  • Poor handover is a named factor in serious industrial accidents. The safety guidance asks for a written record, structure, critical items flagged, and confirmation by the person receiving them. This module does those four.

See it on your own plant.

Thirty minutes with an engineer. We walk the modules you care about against your own lines and shifts.

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